Agency Assessment
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      Agency Performance Program - Agency Assessment - Onboarding - APP Team

      Get to know the team that will be serving your agency!

      Note: 80% of the time you will be working directly with your coach. However the other team members may be on team meetings or coordinating directly with you for specific items listed below. 

      Team Member Speaking Today (Facebook)

      Kelly Donahue-Piro, President

      Cell: 401-316-8004 (preferred method)

      Phone: 401-415-6205

      Email: kelly@agencyperformancepartners.com

      Responsibilities: She serves as the consultant, working with New Business Sales, HR & Manager, Head of Product, Leadership Team, and overseeing Strategic Planning and Accounting.

      Stephen

      Stephen Harrington-Descoteaux 

      Phone: 401-415-6205

      Cell: (253) 468-5681

      Email: stephen@agencyperformancepartners.com

      Responsibilities: Managing client relationships, driving referral sales, and ensuring client retention.

      Nicole

      Nicole Vadnais, COO

      Phone: 401-415-6205

      Cell: 401-338-0702 

      Email: nicole@agencyperformancepartners.com (preferred method)

      Responsibilities: Managing school, store, and event activities, coordinating swag, overseeing special projects, and handling client mailings.

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      Therese Potter, Client & Training Coordinator

      Cell: 919.322.3926

      Email: therese@agencyperformancepartners.com 

      Responsibilities: Managing special projects, leading client concierge, handling HubSpot, providing sales support, conducting secret shopper calls, overseeing new client onboarding, and leading communications.

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      Louis Herrero, Data Processing

      Email: louis@agencyperformancepartners.com (preferred method)

      Responsibilities: Setting up new client data, handling tickets, and managing new systems.

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      Michelle Brucal, Marketing

      Email: michelle@agencyperformancepartners.com (preferred method)

      Responsibilities: Reviewing blog content, setting up downloads, posting blog entries, podcasts and ads, and designing graphics for social media posts.

       

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      Sherielyn Anduyo, Senior Client Concierge

      Email: shey@agencyperformancepartners.com

      Responsibilities: Coordinating Kelly's calendar, client follow up, recap videos, school set up, email tracker and more

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      Liezel Gacutan, Client Concierge

      Email: Liz@agencyperformancepartners.com

      Responsibilities: calendar scheduling, client follow up, recap videos, school set up, email tracker and more