Agency Performance Program - Agency Assessment - Onboarding - APP Team

Get to know the team that will be serving your agency!

Note: 80% of the time you will be working directly with your coach. However the other team members may be on team meetings or coordinating directly with you for specific items listed below. 

Kelly Donahue-Piro, President

Cell: 401-316-8004 (preferred method)

Phone: 401-415-6205

Email: kelly@agencyperformancepartners.com

Responsibilities: She serves as the consultant, working with New Business Sales, HR & Manager, Head of Product, Leadership Team, and overseeing Strategic Planning and Accounting.


Stephen Harrington-Descoteaux, Performance Partner

Phone: 401-415-6205

Cell: (253) 468-5681

Email: stephen@agencyperformancepartners.com

Responsibilities: Managing client relationships, driving referral sales, and ensuring client retention.


Nicole Vadnais, Chief Operating Officer

Phone: 401-415-6205

Cell: 401-338-0702 

Email: nicole@agencyperformancepartners.com (preferred method)

Responsibilities: Managing school, store, and event activities, coordinating swag, overseeing special projects, and handling client mailings.


Therese Potter, Operations & Training Coordinator

Cell: 919-322-3926

Email: therese@agencyperformancepartners.com 

Responsibilities: Managing special projects, leading client concierge, handling HubSpot, providing sales support, conducting secret shopper calls, overseeing new client onboarding, and leading communications.


Louis Andrew Herrero, Client Reporting Manager

Email: louis@agencyperformancepartners.com

Responsibilities: Managing the Reporting Team, setting up new client data, handling tickets, and managing new systems.


Michelle Aguilar-Abrio, Marketing Manager

Email: michelle@agencyperformancepartners.com (preferred method)

Responsibilities: Managing the Marketing Team, reviewing blog content, setting up downloads, posting blog entries, podcasts, and ads, and designing graphics for social media posts.


Sherielyn Anduyo, Marketing Specialist

Email: shey@agencyperformancepartners.com

Responsibilities: Reviewing blog content, setting up downloads, posting blog entries, podcasts, and ads, and designing graphics for social media posts.


Chad Alfred Salvador, Reporting Specialist

Email: chad@agencyperformancepartners.com

Responsibilities: Handles weekly reports, reporting tickets, and keeps data dashboards accurate and up to date.


Ian Michael Octavo, Reporting Specialist

Email: ian@agencyperformancepartners.com

Responsibilities: Handles weekly reports, reporting tickets, and keeps data dashboards accurate and up to date.


Leizel Jay Gacutan, Client Concierge

Email: liz@agencyperformancepartners.com

Responsibilities: Calendar scheduling, client follow-up, recap videos, school set up, email tracker, and more.


Ivy Mae Loteyro, Special Projects Coordinator

Email: ivy@agencyperformancepartners.com

Responsibilities: Special Projects, School & Store Support