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AI Usage in Reporting

Understand how the Reporting Department uses AI, identify challenges, and uncover opportunities to improve workflows. 

 

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  • Purpose of AI

    • Overview:

      • This article is designed to explore how AI is currently integrated into Reporting workflows, highlight what is working well, and identify areas for improvement. 

  • Current AI being used

      • ChatGPT – for formulas, scripts, email templates, and general search.

      • Super Grok – for formulas, scripts, email templates, and general and advanced search.

    • Frequency of Use:

      • Daily usage reported by team members.

  • AI Impact on Productivity & Quality
    • Team Feedback: 
      • AI is helpful, efficient, and acts as a one-stop shop.

      • AI is convenient and user-friendly.

    • Noted Improvements while using AI:

      • Increased speed and efficiency

      • More consistent outputs

      • Enhanced problem-solving for tasks such as formulas, scripts, and email templates

    • Limitations & Pain Points:

      • Not fully reliable when reviewing documents

      • File conversion issues (accuracy not guaranteed)

  • Challenges & Opportunities
    • Current Limitations:

      • Shared AI subscriptions can affect algorithm performance; individual subscriptions are preferred.

      • AI cannot yet fully handle:

        • Accurate attachment comparison

        • Reliable file conversion

        • Document review beyond providing guidance

    • Team Wish-List / Opportunities for AI:

      • Improved accuracy in document handling

      • Expanded AI capabilities for complex reporting tasks

  • Key Insights:

    • AI significantly improves workflow efficiency and consistency but has reliability limitations in file handling and document review.

    • Personalized subscriptions could improve AI performance.

    • Team sees potential for AI to expand support for more advanced reporting tasks.

AI is Partner to help with your tasks and not a replacement for your work. 

Prepared by: Louis