APP Training Day/Retainer Training Topics

Here is a list of confirmed training topics for your team

If you don't see something you would like please let us know!

Training Type Training Name
Leadership Creating a Referral Script (this is really Sales and Service as a Training Type)
  Setting Professional and Personal Goals
  Working With Your Team To Hit Goals
  Overcoming The Price Objection For Every Role In Your Agency
  Working Together to Assess and Improve Agency Culture
  5 New Agency Challenges & How to Tackle Them
  How to Get Everyone to Get Along and Execute
  Creating a Referral Script (this is really Sales and Service as a Training Type)
  Ethics and Morals In the Insurance Space (not CE Approved)

 

Training Type Training Name
Sales How to Crush Networking Events
  Building a Ridiculously Amazing Sales Process
  Working With Your Team To Hit Goals
  Identifying and Adjusting Sales Process by Personality Type
  Tips for Selling Commercial Lines to the Agriculture Industry
  Using a Golden Hour to Build a Strong Pipeline
  Selling to the Janitorial Industry
  Making Every Service Opportunity a Sales Experience
  Ethics and Morals In the Insurance Space (not CE Approved)
  Top 5 Ways We All Hurt Our Sales
  Selling to Large Contractors
  Selling to the Transportation Industry
  Selling to the Manufacturing Industry
  Best Practices of Large Commercial Sales
  Selling To The 4 Personality Types
  10 Sales Strategies from Secret Shopper Calls
  Don't Email That Quote!
  Driving a Wedge
  How to Overcome Top Objections

 

Training Type Training Name
Service Making Recommendations for Increased Coverage and Other Lines When Rates Have Increased
  Handling Difficult Clients
  Increasing Your Chances Of Increasing Coverages (2 blog links)
  Time Management
  Account Rounding for Account Managers
  Designing & Tracking Your Customer Experience
  Utilizing Service Centers
  Using Tone to Connect With clients
  Setting Expectations
  Creating Convenience For clients
  Winning at Claims
  Handling Difficult News With Clients
  Transferring Calls for a Winning Customer Experience
  Making the client on the phone the #1 priority
  How to Cross Sell
  How to Convert Inbound Calls Into Opportunity
  How to Improve Coverage
  How to Reduce Remarketing