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APP Training Day/Retainer Training Topics
Here is a list of confirmed training topics for your team
If you don't see something you would like please let us know!
| Training Type | Training Name |
| Leadership | Creating a Referral Script (this is really Sales and Service as a Training Type) |
| Setting Professional and Personal Goals | |
| Working With Your Team To Hit Goals | |
| Overcoming The Price Objection For Every Role In Your Agency | |
| Working Together to Assess and Improve Agency Culture | |
| 5 New Agency Challenges & How to Tackle Them | |
| How to Get Everyone to Get Along and Execute | |
| Creating a Referral Script (this is really Sales and Service as a Training Type) | |
| Ethics and Morals In the Insurance Space (not CE Approved) |
| Training Type | Training Name |
| Sales | How to Crush Networking Events |
| Building a Ridiculously Amazing Sales Process | |
| Working With Your Team To Hit Goals | |
| Identifying and Adjusting Sales Process by Personality Type | |
| Tips for Selling Commercial Lines to the Agriculture Industry | |
| Using a Golden Hour to Build a Strong Pipeline | |
| Selling to the Janitorial Industry | |
| Making Every Service Opportunity a Sales Experience | |
| Ethics and Morals In the Insurance Space (not CE Approved) | |
| Top 5 Ways We All Hurt Our Sales | |
| Selling to Large Contractors | |
| Selling to the Transportation Industry | |
| Selling to the Manufacturing Industry | |
| Best Practices of Large Commercial Sales | |
| Selling To The 4 Personality Types | |
| 10 Sales Strategies from Secret Shopper Calls | |
| Don't Email That Quote! | |
| Driving a Wedge | |
| How to Overcome Top Objections |
| Training Type | Training Name |
| Service | Making Recommendations for Increased Coverage and Other Lines When Rates Have Increased |
| Handling Difficult Clients | |
| Increasing Your Chances Of Increasing Coverages (2 blog links) | |
| Time Management | |
| Account Rounding for Account Managers | |
| Designing & Tracking Your Customer Experience | |
| Utilizing Service Centers | |
| Using Tone to Connect With clients | |
| Setting Expectations | |
| Creating Convenience For clients | |
| Winning at Claims | |
| Handling Difficult News With Clients | |
| Transferring Calls for a Winning Customer Experience | |
| Making the client on the phone the #1 priority | |
| How to Cross Sell | |
| How to Convert Inbound Calls Into Opportunity | |
| How to Improve Coverage | |
| How to Reduce Remarketing |