Run “Activity Report” in HawkSoft

Hawksoft Set-Up Guide

The purpose of the “Activity Report” is to better understand what activities each agent has accomplished in the designated time period. 

 

Select “Reports” then “Activity Reports”

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“Activity Report” will open in a new window

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Fill in “Start Date” and “End Date” 

Then select the appropriate User from the dropdown

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Click “Next” 

The “Report Layout” window will open

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Click “Finish” and the report will run, then open

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Click on “Log” one time sort the report in order of activity

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