Secret Shopper Call Scenario Profiles to choose from when calls are to be launched
Please Note: Properties to be selected and supplied by the client once caller is chosen.
You can select your secret shoppers by completing this form.
Personal Line Callers:
When choosing a property for the caller you can use the following websites:
*Input the town and state, filter out the sections for property type and then choose a property that best fits.
PLEASE NOTE:
*If you would like your secret shopper call to be to a random agent, in the agent name just put Random as the name and the preferred phone number.
**You are not able to change the callers scenario details, if for any reason you need to please email sscalls@agencyperformancepartners.com to discuss (*an additional fee will be applied to that request)
Noreen Johnson
- Moving to area for a new job opportunity
- Looking to rent an apartment, condo, or townhouse
- Primarily needs auto insurance
- Source: Google Search
- Objection: Shopping around for best price
Stephanie Rotella
- Moving to area to relocate for husbands new job
- Savvy Stay at home mom of three girls
- Purchasing a home in the area
- Primarily looking for homeowners
- Source: Drove by the office
- Objection: Let me talk to my husband
Jennifer LaChance
- Relocating for husbands new job
- Looking to rent an apartment, townhouse, or condo
- Stay at home, homeschooling mother of four children
- Primarily looking for auto
- Source: Google search
- Objection: Mainly price
Lisa Groener Baker:
- Moving to be closer to family
- Mom of two boys who enjoy boating and traveling in their camper
- Purchasing a home in the area
- Primarily looking for homeowners
- Source: Google Search
- Objection: Getting other quotes
Caitlin Sprague
- Moving to the area for husband's new job
- Purchasing a home in the area
- Primarily looking for homeowners
- Source: Husband's new co-worker but cannot remember the name
- Objection: Has to talk to Husband
Commercial Line Callers:
When choosing a property for the caller you can use the following websites:
*Input the town and state, filter out the sections for property type and then choose a property that best fits.
To choose a commercial property for the quote use this website:
Alexandra De Victor
- Moving to area to be closer to family once married
- Fiancé runs small family owned construction business
- Purchasing a new home that business is also run out of
- Primarily looking for General Liability, Workers Comp, & Commercial Auto
- Source: Google Search
- Objection - Searching around for best price
Noreen Johnson: *(Only choose if you did not select her for personal lines)*
- Opening up a high end consignment boutique in the area
- Purchasing a commercial/ store front property
- Renting an apartment, condo, or townhouse when she arrives
- Source: Internet Search
- Objection: Mainly price
Please contact Therese Potter with any questions at sscalls@agencyperformancepartners.com